Our website address is: https://xplorefrance.com. We are a travel agency specializing in creating custom trips to France.
We collect personal data to provide the best possible travel services, process reservations, and ensure smooth communication with our clients.
This includes:
When visitors leave comments, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available here. Once your comment is approved, your profile picture becomes visible to the public alongside your comment.
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We share your data with trusted third parties to fulfill our contractual obligations and provide the services you request:
We do not sell or rent your personal data to third parties.
Your personal data may be transferred to countries outside the European Union, including the United States. We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data during these transfers.
Booking data: We retain your booking data for as long as necessary to fulfill your trip and meet legal and administrative obligations.
Comments: Comments and metadata are retained indefinitely.
Account data: For users that register on our website, we store personal information in their user profile. Users can view, edit, or delete their information at any time, except for their username. Website administrators can also view and edit this information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We take the security of your data seriously and have implemented measures such as encryption and restricted access to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
Visitor comments may be checked through an automated spam detection service.
